Frequently Asked Questions

• Q: What is the size of the puzzle mat? A: The puzzle mat measures forty-six inches by twenty-six inches. This size is designed to accommodate up to one thousand five hundred puzzle pieces.
• Q: What material is the puzzle mat made of? A: The puzzle mat is made of smooth polyester with a non-slip natural rubber base. This combination ensures durability and stability while puzzling.
• Q: How many sorting trays come with the puzzle mat? A: The kit includes four large sorting trays. Each tray measures ten inches by ten inches, providing ample space for organizing puzzle pieces.
• Q: How do I use the puzzle mat for storage? A: To use the puzzle mat, simply assemble your puzzle on the mat and roll it up using the included foam roller and straps. This allows for easy storage without losing any pieces.
• Q: Can I take the puzzle mat on trips? A: Yes, the puzzle mat is portable. When rolled up, it forms a compact cylinder that can fit in tight spaces and is easy to carry in the included storage bag.
• Q: Is the puzzle mat suitable for beginners? A: Yes, the puzzle mat is suitable for all puzzlers, including beginners. Its design helps keep puzzle pieces organized and secure during assembly and storage.
• Q: How should I clean the puzzle mat? A: To clean the puzzle mat, simply wipe it down with a damp cloth. Avoid using harsh chemicals that could damage the material.
• Q: How do I store the puzzle mat when not in use? A: When not in use, roll the puzzle mat and store it in the included storage bag. This helps protect the mat and your puzzle pieces from dust and damage.
• Q: Is the puzzle mat safe for children? A: Yes, the puzzle mat is safe for children. It is made from non-toxic materials and does not contain any hazardous substances.
• Q: What is the warranty on the puzzle mat? A: The puzzle mat comes with a satisfaction guarantee. If you have any issues, you can contact the manufacturer for assistance and support.
• Q: What if my puzzle mat arrives damaged? A: If your puzzle mat arrives damaged, please contact customer service immediately. They will assist you with the return or replacement process.
• Q: Can I use the puzzle mat for puzzles larger than fifteen hundred pieces? A: No, the puzzle mat is specifically designed for puzzles up to one thousand five hundred pieces. Larger puzzles may not fit properly.
• Q: Are the sorting trays removable? A: Yes, the sorting trays are removable. This allows you to organize pieces as needed without them being attached to the mat.
• Q: Does the puzzle mat have a non-slip feature? A: Yes, the puzzle mat features a non-slip natural rubber base. This helps keep the mat in place while you work on your puzzle.
• Q: Is the puzzle mat easy to transport? A: Yes, the puzzle mat is designed for easy transport. It rolls up into a compact size and comes with a carry bag that includes a shoulder strap.