Frequently Asked Questions

• Q: What materials is the Royale High doll made of? A: The Royale High doll is made of plastic. This durable material ensures that the doll can withstand play while maintaining its intricate design.
• Q: What are the dimensions of the Chromae the Ice Fairy doll? A: The doll measures nine inches in height, three point twenty-seven inches in length, and twelve point seventy-six inches in width. These dimensions make it a perfect size for children to handle.
• Q: How many Series 1 Fashion Dolls are there to collect? A: There are four Series 1 Fashion Dolls to collect. Each doll represents a different elemental theme: Dark, Ice, Nature, and Water.
• Q: How do I use the virtual item code that comes with the doll? A: Simply scratch the coating on the doll to reveal the virtual item code. You can redeem this code in the Royale High game to accessorize your in-game avatar.
• Q: Is the Royale High doll suitable for my five-year-old? A: Yes, the Royale High doll is suitable for children aged five and older. The product is designed with young fashionistas in mind, promoting imaginative play.
• Q: What accessories come with the Chromae the Ice Fairy doll? A: The doll comes with a pair of shoes, a dress, a crown, a comb, clip-on wings, and a fairy journal. These accessories enhance the play experience and encourage creativity.
• Q: How do I care for the Royale High doll? A: To keep the doll in good condition, avoid exposing it to moisture and store it in a cool, dry place. Clean with a damp cloth if needed, but do not submerge in water.
• Q: Are the materials used safe for children? A: Yes, the plastic used for the doll is safe for children. The product is officially licensed and adheres to safety standards for toys.
• Q: Can I wash the doll's clothing? A: No, it is not recommended to wash the doll's clothing. Spot cleaning with a damp cloth is the best way to maintain the accessories.
• Q: What if the doll arrives damaged? A: If the doll arrives damaged, you should contact the retailer for their return policy. Most retailers offer a satisfaction guarantee and will assist with replacements.
• Q: Is this doll appropriate for both boys and girls? A: Yes, the Royale High doll is appropriate for both boys and girls. It encourages imaginative play and creativity, appealing to a wide audience.
• Q: What makes this doll different from other dolls? A: This doll features interchangeable outfits and wings, allowing for customization and unique looks. It is inspired by a popular game, enhancing its appeal.
• Q: Can I use the doll for educational purposes? A: Yes, the doll can be used to promote creativity and storytelling. Children can create scenarios and narratives, enhancing their imaginative skills during play.
• Q: How do I redeem the virtual item code for the game? A: You can redeem the virtual item code by entering it in the designated section of the Royale High game. Follow the in-game instructions to access your items.
• Q: Does the doll come with any warranty? A: Typically, dolls do not come with a warranty, but check with the retailer for any specific guarantees regarding product quality or satisfaction.
• Q: What age range is this doll designed for? A: The doll is designed for children aged five and older. It provides engaging play opportunities for young kids interested in fashion and fantasy.