Frequently Asked Questions

• Q: What material is the figure made of? A: The figure is made of resin. This durable material is commonly used for collectible figures due to its ability to hold fine details.
• Q: What are the dimensions of the figure? A: The figure measures three inches in length, three inches in width, and four point zero two inches in height. This size makes it a perfect addition to any collection.
• Q: How many styles are available in the blind box? A: There are a total of four different styles in the blind boxes. You will receive one of these styles at random when you purchase.
• Q: How do I unbox the figure? A: To unbox the figure, carefully open the blind box and take out the figure. Each box contains one randomized character from the series.
• Q: Can I choose which character I want? A: No, you cannot choose the character. Each blind box comes with a randomly selected figure from the available styles.
• Q: Is this figure suitable for children? A: Yes, the figure is suitable for children but may not be appropriate for very young kids due to small parts. Always supervise young children during play.
• Q: How should I clean the figure? A: To clean the figure, use a soft, dry cloth to gently wipe it down. Avoid using water or cleaning solutions, as they might damage the resin.
• Q: What is the recommended storage for the figure? A: Store the figure in a cool, dry place away from direct sunlight. This will help preserve its colors and prevent any fading.
• Q: Can I return the figure if I don't like it? A: Yes, you can return the figure if it is in its original condition. Please check the return policy for specific details regarding time limits and conditions.
• Q: What if the figure arrives damaged? A: If the figure arrives damaged, please contact customer service immediately. They will assist you with the return or exchange process.
• Q: Are these figures officially licensed? A: Yes, these blind boxes contain officially licensed figures. You can trust that they are authentic products from the 'Heaven Official Blessing' series.
• Q: How do I know which styles are included in the series? A: The series includes four different styles featuring the characters Hua Cheng and Xie Lian. Check the product details for a complete list of styles.
• Q: Are there any hazardous materials in the figure? A: No, there are no hazardous materials in the figure. It is made from safe resin, suitable for collectors and fans alike.
• Q: How long will it take to receive my order? A: Delivery times vary depending on your location. Typically, you can expect to receive your order within a few business days after processing.
• Q: Do I need to assemble the figure? A: No, the figure comes fully assembled. You simply need to take it out of the blind box to display it.