Frequently Asked Questions

• Q: What material is the elephant figurine made of? A: The elephant figurine is made of glass. It features a unique design crafted by the Thai artisan brand, Sansukjai.
• Q: What are the dimensions of the elephant figurine? A: The dimensions of the figurine are seven eighths of an inch wide, one and five eighths of an inch long, and one and one eighth of an inch high.
• Q: Is the gold trim real gold? A: Yes, the gold trim is real twenty-two karat gold. It is baked in high heat to ensure durability and permanence.
• Q: How can I use the elephant figurine in decor? A: You can use the elephant figurine as a decorative piece on shelves, tables, or as part of a centerpiece. It also serves as a thoughtful gift for various occasions.
• Q: Is this elephant figurine suitable for children? A: Yes, the figurine can be suitable for older children under supervision. However, it is a delicate collectible and should be handled carefully.
• Q: How do I clean the glass elephant figurine? A: To clean the figurine, use a soft, lint-free cloth and gently wipe the surface. Avoid using abrasive materials that could scratch the glass.
• Q: What is the best way to store the elephant figurine? A: Store the figurine in a secure, dry place away from direct sunlight. Consider using a display case to protect it from dust and accidental damage.
• Q: Can the elephant figurine be used as a gift? A: Yes, the elephant figurine makes an excellent gift for loved ones. It is perfect for birthdays, anniversaries, or as a unique souvenir.
• Q: What if my figurine arrives damaged? A: If your figurine arrives damaged, please contact customer support for assistance with returns or exchanges. Ensure to keep all packaging for the return process.
• Q: How is the elephant figurine packaged for shipping? A: The figurine is securely wrapped in bubble wrap and filled with newspaper to ensure it arrives in perfect condition.
• Q: Is there a warranty for the elephant figurine? A: There is no specific warranty for the elephant figurine, but customer support is available for any concerns or issues.
• Q: Are there other designs available from Sansukjai? A: Yes, Sansukjai offers a variety of unique glass creations, each handcrafted and painted in different styles, ensuring no two pieces are alike.
• Q: Is the elephant figurine suitable for outdoor use? A: No, the elephant figurine is not suitable for outdoor use. It is designed for indoor display only to prevent damage from weather conditions.
• Q: How does the glass blowing technique affect the figurine? A: The glass blowing technique gives each figurine its unique shape and character. Each piece is crafted individually, leading to slight variations.
• Q: Is this figurine part of a limited edition collection? A: No, the elephant figurine is not part of a limited edition collection. However, each piece is uniquely made, which adds to its collectible value.
• Q: How can I ensure the longevity of my elephant figurine? A: To ensure longevity, handle the figurine gently, avoid exposure to extreme temperatures, and clean it carefully with appropriate materials.