Frequently Asked Questions

• Q: What are the dimensions of the MasterPieces jigsaw puzzle? A: The dimensions of the puzzle are thirty-nine inches by twenty-seven inches. It provides a sizeable area for a challenging and enjoyable puzzling experience.
• Q: What material is the puzzle made from? A: The puzzle is made from thick recycled paper. This eco-friendly choice ensures both durability and environmental consciousness.
• Q: How many pieces does the puzzle contain? A: The puzzle contains two thousand pieces. This high piece count offers a significant challenge for avid puzzle enthusiasts.
• Q: How do I assemble the MasterPieces puzzle? A: To assemble the puzzle, start by sorting pieces by color or edge. Then, gradually work towards completing the image, using the box cover as a reference.
• Q: Is this puzzle suitable for children? A: Yes, the puzzle is suitable for older children and adults. It provides a fun and engaging challenge for family game nights.
• Q: What is the recommended age for using this puzzle? A: The puzzle is recommended for ages thirteen and up. It’s designed for those who enjoy complex puzzles and require focus.
• Q: How do I care for my jigsaw puzzle? A: To care for your puzzle, store it in a cool, dry place and avoid exposure to direct sunlight. Keep the pieces in their original box to prevent loss.
• Q: Can I use glue to preserve the completed puzzle? A: Yes, you can use puzzle glue to preserve your completed work. This will help keep the pieces together and allow for display.
• Q: Is the packaging for this puzzle environmentally friendly? A: Yes, the packaging is made from environmentally friendly materials. MasterPieces focuses on sustainability in their packaging and production.
• Q: How does the puzzle guarantee quality? A: MasterPieces offers a missing piece replacement guarantee. If you find a missing piece, they provide support to help resolve the issue.
• Q: How does this puzzle compare to others in quality? A: This puzzle features a unique random-cut pattern and thick interlocking pieces, ensuring a higher quality puzzling experience compared to standard puzzles.
• Q: What makes this puzzle a good gift option? A: The puzzle makes an excellent gift due to its engaging design and quality materials. It’s perfect for anyone who enjoys a relaxing yet stimulating activity.
• Q: Are the inks used in the puzzle non-toxic? A: Yes, the inks used are non-toxic and soy-based. This makes the puzzle safe for all users, including children.
• Q: What is the puzzle's finish like? A: The puzzle has a matte finish, which helps reduce glare. This feature enhances the overall puzzling experience by making it easier to see the pieces.
• Q: Does this puzzle come with any additional accessories? A: Yes, the puzzle comes with a bonus easel. This easel helps display the box for easier reference while assembling the puzzle.
• Q: What should I do if my puzzle arrives damaged? A: If your puzzle arrives damaged, contact MasterPieces customer support for assistance. They will help resolve the issue promptly.