Frequently Asked Questions

• Q: What material is the silicone case made of? A: The silicone case is made of soft silicone material. This material ensures a lightweight and durable protective cover for your Bitzee digital pet.
• Q: What are the dimensions of the silicone case? A: The silicone case measures three point four three inches in length, two point six four inches in width, and one point four two inches in height. These dimensions make it a compact fit for your Bitzee interactive toy.
• Q: How much does the silicone case weigh? A: The silicone case weighs sixty-five grams. This lightweight design makes it easy to carry around without adding bulk.
• Q: How do I use the silicone case for my Bitzee? A: To use the silicone case, simply slide your Bitzee digital pet into the case for protection. This helps to keep your device safe while enhancing its appearance.
• Q: Is the silicone case compatible with other digital pets? A: No, the silicone case is specifically designed for the Bitzee Original Interactive Toy. It may not fit other digital pet models properly.
• Q: Does the silicone case come with any accessories? A: Yes, the package includes one silicone case and one lanyard. The lanyard makes it easier to carry your digital pet around, making it convenient for travel.
• Q: How do I clean the silicone case? A: To clean the silicone case, wipe it gently with a damp cloth. Avoid using harsh chemicals to maintain the integrity of the silicone material.
• Q: Is the silicone case safe for children? A: Yes, the silicone case is made from non-toxic materials, making it safe for children to use. It provides a protective layer around the digital pet device.
• Q: Can the silicone case protect my Bitzee from drops? A: Yes, the silicone case acts as an ultra-protector, absorbing impacts and reducing damage from accidental bumps. This helps keep your Bitzee safe during use.
• Q: How should I store the silicone case when not in use? A: Store the silicone case in a cool, dry place when not in use. Ensure it is kept away from direct sunlight to prevent any damage to the material.
• Q: What is the warranty policy for the silicone case? A: The warranty policy may vary by retailer, so it's best to check with the seller for specific warranty details regarding the silicone case.
• Q: Is the lanyard adjustable for different carrying styles? A: Yes, the lanyard is adjustable, allowing you to customize the length for comfortable carrying. This feature enhances portability.
• Q: What colors does the silicone case come in? A: This silicone case is available in blue. It adds a vibrant touch to your Bitzee digital pet while providing protection.
• Q: Will the silicone case fit snugly on my Bitzee? A: Yes, the silicone case is designed for a snug fit on the Bitzee Original Interactive Toy. It securely wraps around the device for maximum protection.
• Q: Can I use the silicone case while charging my Bitzee? A: Yes, the silicone case allows for easy access to charging ports, so you can charge your Bitzee without removing the case.