Frequently Asked Questions

• Q: What is the size of the SOFLIY sand art? A: The SOFLIY sand art measures twelve inches in height and width and two inches in depth. This size makes it suitable for desktop or shelf display.
• Q: What materials are used in this sand art? A: This sand art is made of lead-free high transparency glass and carefully screened colored sand. These materials enhance the visual appeal and durability of the product.
• Q: Is the sand art safe for children? A: Yes, the SOFLIY sand art is made from non-toxic materials. However, adult supervision is recommended to prevent breakage.
• Q: How do I use the SOFLIY sand art? A: Simply place the sand art on a flat surface and gently rotate to create dynamic patterns. The flowing sand will form different beautiful scenery.
• Q: Can I display this sand art outdoors? A: No, it is recommended to keep the sand art indoors. Exposure to outdoor elements may damage the glass or sand.
• Q: Is this product suitable for office use? A: Yes, this sand art is ideal for office use. It serves as a stress-relieving decoration, perfect for enhancing your workspace.
• Q: How do I clean the SOFLIY sand art? A: To clean the sand art, use a soft, dry cloth to wipe the glass surface. Avoid using water or cleaning agents that may damage the materials.
• Q: Does the sand art require any special care? A: No special care is required, but avoid placing it in direct sunlight to prevent fading of the sand colors. Regular dusting is sufficient.
• Q: What is the warranty policy for this sand art? A: The SOFLIY sand art comes with a sixty-day product exchange and money-back guarantee. Contact customer service for any issues.
• Q: What if the sand art arrives damaged? A: If the sand art arrives damaged, you can request a replacement or refund within sixty days. Make sure to contact customer service promptly.
• Q: Is this sand art a good gift for friends? A: Yes, the SOFLIY sand art makes a great gift for friends and family. Its unique design and calming effects are appreciated by many.
• Q: Can I use this sand art as a decorative piece for my living room? A: Absolutely, this sand art is designed to enhance home decor. Its vibrant colors and dynamic motion make it a stunning centerpiece.
• Q: Is the sand art suitable for students? A: Yes, it is particularly suitable for students who study for long hours. The moving sand can help relieve stress and improve focus.
• Q: What colors are available for the SOFLIY sand art? A: Currently, the SOFLIY sand art is available in purple. This color adds a touch of elegance to any room.
• Q: How does the sand art help relieve stress? A: The flowing sand creates a mesmerizing visual effect that can be calming and therapeutic. It's perfect for stress relief during breaks.