Frequently Asked Questions

• Q: What is the size of the Springbok 500 Piece Jigsaw Puzzle? A: The puzzle measures twenty-three and a half inches by eighteen inches when completed. This size provides a satisfying challenge while being manageable for most tables.
• Q: What material are the puzzle pieces made of? A: The puzzle pieces are made from engineered wood, specifically a thick cut seventy-five point board. This material contributes to the puzzle's durability and interlocking quality.
• Q: Is the puzzle suitable for adults? A: Yes, the Springbok puzzle is designed for adults. Its complexity and piece count make it ideal for adult puzzlers looking for a relaxing activity.
• Q: How do I assemble the Springbok Jigsaw Puzzle? A: Begin by sorting the pieces by color and edge pieces. Then, start assembling the border before filling in the center sections, ensuring a systematic approach.
• Q: Is this puzzle appropriate for beginners? A: Yes, this puzzle can be suitable for beginners. However, its five hundred pieces may be more challenging than simpler puzzles, making it ideal for those with some experience.
• Q: Can I frame the completed puzzle? A: Yes, the completed puzzle can be framed. Its heirloom-quality design makes it a beautiful piece to display once finished.
• Q: How should I clean the puzzle pieces? A: To clean the puzzle pieces, use a dry cloth to gently wipe them down. Avoid using water or cleaning products to maintain the integrity of the materials.
• Q: Are the puzzle pieces eco-friendly? A: Yes, the puzzle is made with eco-friendly materials, including sustainably sourced organic, non-toxic soy-based inks. This makes it a responsible choice for environmentally conscious consumers.
• Q: What should I do if I lose a piece? A: If you lose a piece, you can utilize the Missing Piece No Worry Warranty. Springbok offers a satisfaction guarantee on materials and craftsmanship.
• Q: How can I store the puzzle when not in use? A: Store the puzzle in a cool, dry place, preferably in its original box. Keeping it away from moisture and sunlight will help maintain the puzzle's quality.
• Q: Is the puzzle made in the USA? A: Yes, this puzzle is proudly made in the USA, specifically in Kansas City, Missouri. This ensures high-quality craftsmanship.
• Q: What age group is this puzzle best for? A: This puzzle is best suited for adults and older teens due to its complexity. It offers a rewarding challenge for those who enjoy puzzles.
• Q: How thick are the puzzle pieces? A: The puzzle pieces are eighteen percent thicker than the industry average, which enhances their durability and makes them easier to handle.
• Q: What type of puzzle design does this have? A: This puzzle features a unique cut with large pieces that are all different and never repeated. This design adds to the challenge and enjoyment.
• Q: Can I return the puzzle if I am not satisfied? A: Yes, you can return the puzzle if you are not satisfied, as it is covered by a satisfaction guarantee. Check the return policy for specific details.
• Q: Does the puzzle have any hazardous materials? A: No, the Springbok puzzle does not contain any hazardous materials. It is made with safe and eco-friendly components for peace of mind.