Frequently Asked Questions

• Q: What are the dimensions of the Supmay Carrying Case? A: The dimensions are seven point eleven inches long, three point eighty-six inches wide, and one point ninety-five inches high. This compact size makes it easy to carry and store.
• Q: What material is the carrying case made of? A: The carrying case is made of premium EVA material. This construction ensures it is shockproof, dustproof, and semi-waterproof.
• Q: Is the carrying case suitable for all handheld game models? A: No, it is specifically designed for KAVOYI, Beico, and TEBIYOU thirty-two bit handheld games. It perfectly accommodates these models for optimal protection.
• Q: How do I use the carrying case for my handheld games? A: Simply place your handheld game console inside the case and secure it with the elastic band. The mesh pocket can hold accessories like USB cables and batteries.
• Q: Can I fit my console and accessories in the same case? A: Yes, the carrying case features a mesh pocket for accessories. You can store your console along with batteries and cables without any issues.
• Q: Is this carrying case easy to carry around? A: Yes, it features a comfortable handle for easy transport. Its lightweight structure allows for convenient carrying in backpacks or bags.
• Q: How should I clean the Supmay Carrying Case? A: To clean the case, use a damp cloth to wipe the exterior. Avoid using harsh chemicals to maintain the integrity of the material.
• Q: Is this carrying case waterproof? A: The case is semi-waterproof, which means it can resist minor splashes. However, it is not designed for submersion in water.
• Q: Can I use this case for other devices? A: While the case is tailored for specific handheld games, it may fit other small electronics. Measure your device to ensure compatibility.
• Q: What if the carrying case arrives damaged? A: If the carrying case arrives damaged, you should contact customer support for a return or exchange. Ensure you have your order details ready.
• Q: Does this case provide adequate protection for my console? A: Yes, the EVA material protects against drops, scratches, and dust. It is designed to keep your handheld console safe and secure.
• Q: Is the design of the carrying case kid-friendly? A: Yes, the design is stylish and appealing to kids, making it an excellent gift for birthdays or holidays. It is both functional and visually attractive.
• Q: How durable is the Supmay Carrying Case? A: The case is made from sturdy materials, ensuring long-term durability. It is designed to withstand wear and tear from regular use.
• Q: What kind of games can I store in this case? A: You can store KAVOYI, Beico, and TEBIYOU thirty-two bit handheld games, as the case is specifically designed for these models.
• Q: Is it suitable for outdoor activities? A: Yes, the lightweight and compact design makes it ideal for travel, outdoor activities, and adventures, ensuring your games are protected on the go.