Frequently Asked Questions

• Q: What is the height of the Sailor Mercury action figure? A: The Sailor Mercury action figure stands approximately three and a half inches tall. It is part of the Figuarts Mini collection from TAMASHII NATIONS.
• Q: What materials is the Sailor Mercury figure made of? A: The figure is made of polyvinyl chloride, which ensures durability and flexibility. This material is commonly used in action figures for its safety and performance.
• Q: What are the set contents included with the figure? A: The set includes the main body of the figure, an optional pair of hands, and a stand. These components allow for various poses and display options.
• Q: How do I display the Sailor Mercury action figure? A: You can display the figure using the included stand. Simply insert the figure into the stand to keep it stable and showcase it effectively.
• Q: Is this action figure suitable for children? A: Yes, the Sailor Mercury action figure is suitable for children, but adult supervision is recommended due to small parts. It meets all North American consumer product safety regulations.
• Q: How do I clean the Sailor Mercury action figure? A: To clean the figure, use a soft, dry cloth to gently wipe away dust. Avoid using water or cleaning solutions as they may damage the material.
• Q: Can I return the Sailor Mercury figure if I'm not satisfied? A: Yes, you can return the figure if you are not satisfied, provided it is within the return policy timeframe. Check with the authorized retailer for specific return guidelines.
• Q: What safety tests has this action figure undergone? A: The Sailor Mercury action figure has been thoroughly tested for safety and complies with all North American consumer product safety regulations. This ensures it is safe for use.
• Q: Is this figure an officially licensed product? A: Yes, it is an officially licensed product from Bandai Spirits. Look for the affixed Bandai Namco label for authenticity.
• Q: How do I contact customer support for this product? A: You can contact customer support within the United States if you need assistance with the product. The affixed label on the box entitles you to this support.
• Q: What should I do if my figure arrives damaged? A: If the figure arrives damaged, you should contact the retailer immediately to report the issue and initiate a return or exchange process.
• Q: Is the Sailor Mercury action figure collectible? A: Yes, the Sailor Mercury action figure is a collectible item, especially for fans of the Pretty Soldier Sailor Moon series. It is part of the Figuarts Mini line, appealing to collectors.
• Q: What other characters are available in the Figuarts Mini line? A: The Figuarts Mini line includes characters from the Pretty Soldier Sailor Moon series, offering a range of popular characters for fans and collectors.
• Q: Does the action figure have any movable parts? A: Yes, the Sailor Mercury action figure has movable parts, allowing for different poses and display options. This adds to the playability and collectibility of the figure.
• Q: Where is this product shipped from? A: Only items shipped from within North America are sold by authorized U.S. retailers. This ensures you receive a genuine product.