Frequently Asked Questions

• Q: What are the dimensions of the toddler trampoline? A: The toddler trampoline measures fifty-five inches in length and width. It has a height of twelve inches, making it suitable for indoor and outdoor use.
• Q: What materials is the toddler trampoline made of? A: The toddler trampoline is constructed from a solid steel frame and high-elastic Oxford cloth. This ensures durability and safety for children aged one to eight.
• Q: What is the weight capacity of the trampoline? A: The trampoline has a maximum weight capacity of two hundred twenty pounds. This allows multiple children to jump safely at the same time.
• Q: How do I set up the toddler trampoline? A: Setting up the trampoline is straightforward and comes with detailed installation instructions. You can also refer to an assembly video for visual guidance.
• Q: Is the trampoline suitable for outdoor use? A: Yes, the trampoline is designed for both indoor and outdoor use. Its durable materials withstand various weather conditions.
• Q: Can the trampoline be used by children younger than one year? A: No, the trampoline is specifically designed for children aged one to eight years old. It's essential to adhere to the recommended age range for safety.
• Q: How do I clean the toddler trampoline? A: The trampoline mat is made from waterproof material, making it easy to clean. Simply wipe it down with a damp cloth for maintenance.
• Q: Are there safety features included with the trampoline? A: Yes, the trampoline includes a safety enclosure net and an upgraded thickened safety pad. These features enhance safety during jumping activities.
• Q: What should I do if the trampoline arrives damaged? A: If the trampoline arrives damaged, you should contact customer support immediately. They will assist you with the return or replacement process.
• Q: How do the anti-slip suction cups work? A: The trampoline has anti-slip large suction cups on each U-shaped leg. These provide stability and prevent the trampoline from rolling during use.
• Q: Is the trampoline easy to assemble? A: Yes, the trampoline is designed for easy assembly. The included instructions and video guide make the process simple and straightforward.
• Q: What safety measures are taken with the trampoline's design? A: The trampoline features a closed design for springs and a thickened safety pad. These measures prevent injuries and ensure children jump safely.
• Q: How can I ensure the longevity of the trampoline? A: To ensure longevity, keep the trampoline clean and store it in a dry place when not in use. Regular maintenance will help prolong its life.
• Q: What is the warranty policy for the trampoline? A: The trampoline comes with a warranty that covers defects in materials and workmanship. For specific details, please refer to the warranty documentation included.
• Q: Is there a customer support service available? A: Yes, there is lifetime customer support available. You can contact support with any questions or concerns via Amazon.
• Q: How does the safety net work? A: The safety net features double-sided metal zippers for easy access. It is flexible and designed to ensure children are safely enclosed while jumping.