Frequently Asked Questions

• Q: What are the dimensions of this jigsaw puzzle? A: The dimensions of the puzzle are thirty-eight and a half inches by twenty-six and a half inches. This size is ideal for a challenging yet manageable puzzling experience.
• Q: What material is this puzzle made of? A: This puzzle is made from cardboard. It is designed with environmentally friendly materials, including one hundred percent recycled content.
• Q: How many pieces does this puzzle have? A: This jigsaw puzzle contains one thousand pieces. It's perfect for adults and families looking for a fun activity.
• Q: How do I assemble this jigsaw puzzle? A: To assemble the puzzle, start by sorting the edge pieces from the center pieces. Then, build the edge first and gradually work inwards.
• Q: Is this puzzle suitable for children? A: Yes, this puzzle is suitable for children, teenagers, and adults. It's designed to offer a fun challenge for the whole family.
• Q: Can I use a puzzle mat for this puzzle? A: Yes, using a puzzle mat is recommended for ease of assembly and storage. It helps keep the pieces organized and allows for easy transportation.
• Q: How do I keep this puzzle in good condition? A: To keep the puzzle in good condition, store it in a cool, dry place. Avoid exposure to moisture and direct sunlight to prevent damage.
• Q: Is the puzzle safe for young children? A: While the puzzle is made from non-toxic materials, it is recommended for children aged twelve and up due to the complexity of the pieces.
• Q: What should I do if a piece is missing? A: If a piece is missing, MasterPieces offers a missing piece replacement guarantee. You can contact their customer support for assistance.
• Q: Can this puzzle be cleaned? A: No, it is not recommended to clean the puzzle with water or cleaning solutions. Keep it dry to avoid damage.
• Q: Is this puzzle environmentally friendly? A: Yes, this puzzle is made from one hundred percent recycled materials and printed with non-toxic, soy-based inks.
• Q: What age group is this puzzle targeted at? A: This puzzle is targeted at individuals aged twelve and up. It is designed to be challenging yet enjoyable for older children and adults.
• Q: Does the puzzle come with any additional materials? A: Yes, the puzzle comes with a bonus poster that provides a detailed view to help guide puzzlers during assembly.
• Q: How can I contact support if I have an issue? A: You can contact MasterPieces directly for support regarding any issues, including missing pieces or product inquiries.
• Q: What is the finish of the puzzle like? A: The puzzle features a matte finish that helps reduce glare. This enhances the overall puzzling experience, making it easier to see the pieces.
• Q: Are the puzzle pieces easy to handle? A: Yes, the puzzle pieces are designed to be easy to handle. They have varying shapes for better interlocking and a unique challenge.