Frequently Asked Questions

• Q: What is the material of the Traxxas X-Maxx Suspension Pin Retainers? A: The Traxxas X-Maxx Suspension Pin Retainers are made from molded composite plastic. This durable material ensures long-lasting performance in your monster truck.
• Q: What are the dimensions of the Suspension Pin Retainers? A: The Suspension Pin Retainers measure one inch in length, zero point five one inches in width, and zero point two five inches in height. These compact dimensions make them easy to install.
• Q: How many Suspension Pin Retainers are included in the package? A: The package includes four Suspension Pin Retainers. This allows you to replace all necessary components in your Traxxas X-Maxx at once.
• Q: How do I install the Suspension Pin Retainers? A: To install the Suspension Pin Retainers, simply use inner suspension pins on the upper suspension arms. They hold the pins securely in place, ensuring proper function.
• Q: Are these Suspension Pin Retainers suitable for all Traxxas models? A: No, these Suspension Pin Retainers are specifically designed for the Traxxas X-Maxx Monster Truck. Using them on other models may not provide the correct fit.
• Q: Can these retainers be used for heavy-duty applications? A: Yes, the molded composite plastic construction is designed to withstand the rigors of off-road driving. They are suitable for heavy-duty applications in your monster truck.
• Q: How should I clean the Suspension Pin Retainers? A: To clean the Suspension Pin Retainers, wipe them with a damp cloth and mild soap. Avoid using harsh chemicals that could damage the plastic material.
• Q: Do the retainers require any special maintenance? A: No special maintenance is required for the Suspension Pin Retainers. Regular checks to ensure they are secure during use are sufficient.
• Q: How do I store the Suspension Pin Retainers when not in use? A: Store the Suspension Pin Retainers in a cool, dry place, away from direct sunlight. This helps maintain their integrity and prolongs their lifespan.
• Q: What should I do if I receive a damaged package of retainers? A: If you receive a damaged package, contact customer support immediately. They can assist you with returns or replacements to ensure you get the correct product.
• Q: Are the Suspension Pin Retainers covered by a warranty? A: Yes, the Suspension Pin Retainers are typically covered by a manufacturer's warranty. Check with your retailer for specific warranty details.
• Q: Can I return the retainers if they don't fit? A: Yes, returns are possible if the retainers do not fit your vehicle. Ensure you follow the return policy of the retailer you purchased them from.
• Q: What if I lose one of the retainers during installation? A: If you lose a retainer, you can purchase a new set. The retainers are sold in packs of four, making it easy to have extras on hand.
• Q: Are these retainers suitable for beginners? A: Yes, the Suspension Pin Retainers are easy to install and suitable for both beginners and experienced users. They provide a straightforward solution for suspension pin management.
• Q: Can these retainers be used in wet conditions? A: Yes, the molded composite plastic is resistant to moisture, making the retainers suitable for use in wet conditions. However, ensure they are dried properly after use.