Frequently Asked Questions

• Q: What are the dimensions of the planets in the set? A: The planets range in size from one point nine centimeters to five centimeters. This variety allows for a visually dynamic display of the solar system.
• Q: What materials are the planets made of? A: The planets are made of plastic. This ensures durability and allows for the glow-in-the-dark feature.
• Q: How long is the string included in the set? A: The set includes seven point five meters of string. This length provides ample opportunity to create your own solar system display.
• Q: How many planets are included in the set? A: The set contains eight glow-in-the-dark planets plus Pluto. This allows for a complete representation of the solar system.
• Q: How do you set up the planets for display? A: To set up the planets, use the included adhesive putty and string. Simply attach the putty to the planets and hang them from the string.
• Q: Is this toy suitable for young children? A: Yes, this toy is designed for children. However, adult supervision is recommended during setup to ensure safety.
• Q: Can the planets be used outdoors? A: No, the planets are intended for indoor use. Their glow-in-the-dark feature is best appreciated in a dark environment.
• Q: How do you clean the planets? A: To clean the planets, use a damp cloth to wipe them down. Avoid using harsh chemicals that could damage the plastic.
• Q: Are the planets safe for kids? A: Yes, the planets are made from non-toxic plastic. They are safe for children when used as directed.
• Q: How do you store the planets when not in use? A: Store the planets in a cool, dry place. Keep them in their original packaging or a similar container to prevent damage.
• Q: How does the glow-in-the-dark feature work? A: The glow-in-the-dark feature works by charging the planets under light. Once charged, they emit a glow in the dark.
• Q: Is there a warranty on the planets? A: Yes, the product comes with a lifetime glow guarantee. This assures that the glow-in-the-dark feature will last.
• Q: What if a planet arrives damaged? A: If a planet arrives damaged, you should contact customer support for a replacement. They will guide you through the return process.
• Q: Can the planets be recharged for glow? A: Yes, the planets can be recharged by exposing them to light. This helps maintain their glow-in-the-dark ability.
• Q: Is the adhesive putty reusable? A: Yes, the adhesive putty can be reused multiple times. Just ensure it is clean and dry before reapplying.