Frequently Asked Questions

• Q: What material is the carrying case made of? A: The carrying case is made of durable high-grade hard Ethylene Vinyl Acetate (EVA) material. This ensures excellent touch and soft protection for your gaming devices.
• Q: What are the dimensions of the case? A: The internal dimensions of the case are six point one inches by three inches by one point eight inches. This compact size is ideal for easy transport.
• Q: How much does the carrying case weigh? A: The carrying case weighs ten grams. Its lightweight design makes it easy to carry during travel.
• Q: How do I use this carrying case? A: Simply place your RG350M, RG350P, or RG350 handheld retro game device inside the case for protection. It’s designed for easy access and portability.
• Q: Is this case suitable for travel? A: Yes, the case is compact and lightweight, making it perfect for travel. It's designed to protect your gaming devices from dirt and impact.
• Q: Can I store other items in this case? A: Yes, you can store other small accessories alongside your gaming device. However, the case is primarily designed for the RG350 series.
• Q: How do I clean the carrying case? A: To clean the case, wipe it with a damp cloth and mild soap. Avoid using harsh chemicals to maintain the integrity of the EVA material.
• Q: Is this case waterproof? A: The case is semi-waterproof and dustproof. While it provides protection against minor spills, it's best to avoid submerging it in water.
• Q: How should I store the case when not in use? A: When not in use, store the case in a cool, dry place away from direct sunlight. This will help maintain its shape and durability.
• Q: What is the warranty on this product? A: The warranty details for the carrying case can be found on the manufacturer's website. Typically, it covers defects in materials and workmanship.
• Q: Is this carrying case suitable for children? A: Yes, the carrying case is suitable for kids, especially those who enjoy gaming. Its durable construction ensures safety during use.
• Q: Can I return the carrying case if I'm not satisfied? A: Yes, you can return the carrying case within the specified return period if you are not satisfied. Check the retailer's return policy for details.
• Q: Is it safe to carry the case in my backpack? A: Yes, the case is designed to be carried in a backpack. Its hard shell provides impact resistance and protects the contents during transport.
• Q: Does the case come with any accessories? A: No, the case is sold separately and does not include any devices or accessories. It is intended for storage only.
• Q: What colors are available for this carrying case? A: The carrying case is currently available in a standard design without specific color options. It focuses on functionality.