Frequently Asked Questions

• Q: What material is the WERJIA Hard Carrying Case made of? A: The WERJIA Hard Carrying Case is made of hard Ethylene Vinyl Acetate (EVA) material. This provides excellent touch and soft protection for your devices.
• Q: What are the dimensions of the WERJIA Hard Carrying Case? A: The WERJIA Hard Carrying Case measures seven point five inches in length, three point four inches in width, and one point eight inches in height. These dimensions make it compact and easy to carry.
• Q: Is the WERJIA Hard Carrying Case designed for specific devices? A: Yes, this carrying case is specifically designed for the Retroid Pocket series, including Retroid Pocket four, four pro, three, and three plus. It ensures a snug fit for these devices.
• Q: How do I use the WERJIA Hard Carrying Case? A: To use the WERJIA Hard Carrying Case, simply place your Retroid Pocket device inside and zip it closed. It's perfect for storage and protection during travel.
• Q: Is the WERJIA Hard Carrying Case suitable for travel? A: Yes, the compact and lightweight design of the case makes it ideal for travel. It protects your device from bumps, dents, and scratches.
• Q: Can I store additional accessories in the case? A: The WERJIA Hard Carrying Case is primarily designed for the device itself, but it may have limited space for small accessories. Ensure that you check dimensions before attempting to store accessories.
• Q: How do I care for the WERJIA Hard Carrying Case? A: To care for the WERJIA Hard Carrying Case, wipe it down with a damp cloth as needed. Avoid using harsh chemicals to maintain its integrity.
• Q: Is the material of the case easy to clean? A: Yes, the Ethylene Vinyl Acetate material is easy to clean. Just use a damp cloth to remove dirt and dust.
• Q: How do I keep my device safe in the case? A: To keep your device safe, always ensure it is securely zipped within the WERJIA Hard Carrying Case. Avoid placing heavy objects on top of the case.
• Q: What should I do if my case arrives damaged? A: If your WERJIA Hard Carrying Case arrives damaged, you should contact the retailer or manufacturer for a replacement or return. Retain all packaging for reference.
• Q: Is there a warranty for the WERJIA Hard Carrying Case? A: Yes, the WERJIA Hard Carrying Case typically comes with a warranty. Check the manufacturer's website or contact customer service for specific details.
• Q: Can I use this case for other handheld consoles? A: No, the WERJIA Hard Carrying Case is specifically designed for the Retroid Pocket series and may not fit other handheld consoles properly.
• Q: What if I need a larger case for more devices? A: If you need a larger case, consider looking for cases designed for multiple devices or consult the manufacturer for recommendations on suitable alternatives.
• Q: Does the case provide protection against water? A: No, the WERJIA Hard Carrying Case is not waterproof. It provides protection against bumps and scratches but should not be exposed to water.
• Q: How does the compact design benefit users? A: The compact design of the WERJIA Hard Carrying Case makes it easy to carry in bags or luggage, enhancing portability for users on the go.