Frequently Asked Questions

• Q: What is the size of the WERJIA Hard Carrying Case? A: The internal size of the WERJIA Hard Carrying Case is seven point five inches by three point four inches by one point eight inches. This compact design is ideal for travel and home storage.
• Q: What material is the carrying case made of? A: The carrying case is made from hard Ethylene Vinyl Acetate material. This provides excellent touch and soft protection for your devices.
• Q: What are the dimensions of the case? A: The external dimensions of the case are seven point eight inches in length, three point eight two inches in width, and one point six one inches in height. This makes it a portable option for carrying your handheld console.
• Q: How do I use the WERJIA Hard Carrying Case? A: To use the carrying case, simply place your Retroid Pocket console inside and zip it up for protection. It’s designed for easy access and storage when you travel.
• Q: Is this case suitable for all Retroid Pocket models? A: Yes, this case is compatible with all Retroid Pocket models, including the Retroid Pocket four, four pro, three, and three plus. It provides tailored protection for these devices.
• Q: Can I store accessories in this carrying case? A: No, the case is only designed to hold the console itself. Accessories are not included and should be stored separately.
• Q: How do I clean the WERJIA Hard Carrying Case? A: To clean the carrying case, wipe it with a damp cloth and mild soap. Avoid using harsh chemicals that may damage the material.
• Q: Is the carrying case waterproof? A: No, the carrying case is not waterproof. It provides protection from bumps and scratches but should be kept away from water.
• Q: How should I store the carrying case when not in use? A: Store the carrying case in a cool, dry place away from direct sunlight. This helps maintain its shape and material quality.
• Q: Is the WERJIA Hard Carrying Case lightweight? A: Yes, the case features a compact and lightweight design. It is easy to carry, making it perfect for travel.
• Q: How does this case protect my device? A: The case protects your device from bumps, dents, and scratches with its hard EVA material. This ensures your console stays safe during transport.
• Q: Can I use this case for other devices? A: No, this case is specifically designed for the Retroid Pocket series. Using it for other devices may not provide the same level of protection.
• Q: What makes this case ideal for travel? A: The case is compact, lightweight, and offers excellent protection, making it an ideal choice for travel. It easily fits in bags without adding bulk.
• Q: Is there a warranty for the WERJIA Hard Carrying Case? A: Warranty details may vary, so please check with the manufacturer for specific warranty information. It’s advisable to keep the purchase receipt.
• Q: What if the case arrives damaged? A: If the carrying case arrives damaged, contact the seller or manufacturer directly for return and exchange instructions. Keep the original packaging for the return.
• Q: Is this carrying case suitable for kids? A: Yes, the carrying case is suitable for kids as it helps protect their gaming devices. However, supervision is recommended during use.