Frequently Asked Questions

• Q: What materials are included in the WireJewelry World Stone Mix Rock Tumbler Refill Kit? A: The kit includes three pounds of stone mixes from Asia, Brazil, and Madagascar, along with six batches of premeasured grit and polish.
• Q: What is the average size of the stones in the kit? A: The stones average between one and a half inches to two inches in size, with each stone weighing twenty to thirty grams.
• Q: How many different types of stones can I expect in the mix? A: You can expect over fifty different types of stones in your mix, as the bags contain unique assortments.
• Q: How do I use the abrasive grit included in the kit? A: To use the grit, simply follow the four-step process: coarse, medium, pre-polish, and final polish using the premeasured packets.
• Q: Is the kit suitable for all rock tumblers? A: Yes, the kit is designed for three-pound barrels but can be used with any rock tumbler.
• Q: What if I have a smaller rock tumbler? A: For smaller tumblers, you should only use half of the packet of grit to ensure optimal results.
• Q: How should I store the stone mixes and grit after opening? A: Store the stone mixes and grit in a cool, dry place away from moisture to maintain their quality.
• Q: Are the materials in the kit safe for children? A: The kit contains natural stones and abrasive materials, so adult supervision is recommended when used by children.
• Q: Can I return the product if I am not satisfied? A: Yes, you can return the product within the specified return period if you are not satisfied with it.
• Q: What if my kit arrives damaged or with missing items? A: If your kit arrives damaged or incomplete, please contact customer support for assistance with a replacement or refund.
• Q: How often should I use the tumbling process with this kit? A: You can use this kit as often as desired, depending on the quantity of stones you have and your tumbling schedule.
• Q: What gemstones might I find in my stone mix? A: You may find gemstones such as agate, amethyst, rose quartz, and many others in your stone mix.
• Q: Is the grit in the kit environmentally friendly? A: The grit is made from natural materials, but ensure proper disposal according to local regulations after use.
• Q: How long does the tumbling process take with this kit? A: The tumbling process typically varies, but it usually takes between one to two weeks to achieve desired polishing results.
• Q: What is the shelf life of the grit included in the kit? A: The shelf life of the grit is indefinite if stored properly in a cool, dry place and kept sealed.