Frequently Asked Questions

• Q: What is the size of the XiDonDon BJD doll shoes? A: The shoes are two point five centimeters long, with an inner length of two point three centimeters and an inner width of one point three centimeters.
• Q: What material are the XiDonDon doll shoes made of? A: The shoes are made of rubber, providing durability and flexibility for your doll.
• Q: Are there any specific dolls these shoes fit? A: Yes, these shoes are suitable for dolls like ob11, ddf, body nine, YMY, one-twelfth BJD, and GSC.
• Q: How do I put the shoes on my doll? A: Simply slide the shoes onto your doll's feet. Ensure the shoes are aligned properly for a comfortable fit.
• Q: Can Molly and Holala dolls wear these shoes? A: No, Molly and Holala dolls cannot wear socks or these particular shoes due to size constraints.
• Q: What is the recommended doll size for these shoes? A: These shoes are designed for one-twelfth scale BJD dolls, ensuring a perfect fit.
• Q: How should I care for the XiDonDon doll shoes? A: To keep the shoes in good condition, avoid exposing them to extreme temperatures and clean them with a damp cloth as needed.
• Q: Are these doll shoes safe for children? A: Yes, these shoes are made from non-toxic rubber material, but adult supervision is recommended during play.
• Q: What should I do if the shoes don't fit my doll? A: If the shoes do not fit, please check the doll's foot measurements against the shoe's dimensions or contact customer support for assistance.
• Q: Can these shoes be washed? A: Yes, you can clean the shoes with a damp cloth, but do not submerge them in water to maintain their shape.
• Q: What if the shoes arrive damaged? A: If the shoes arrive damaged, please contact customer support within seven days for a replacement or refund.
• Q: Do the shoes come in different colors? A: Currently, these shoes are only available in white, which complements a variety of doll outfits.
• Q: Is there a warranty on the XiDonDon doll shoes? A: Yes, the shoes come with a limited warranty against manufacturing defects. Please check the packaging for details.
• Q: Are these shoes suitable for outdoor play? A: It is recommended to use these shoes for indoor play to avoid wear and tear from outdoor surfaces.
• Q: Can I return the shoes if my doll doesn’t like them? A: Yes, you can return the shoes within thirty days of purchase if they are in their original condition.
• Q: Will the color of the shoes differ from the online picture? A: Yes, the color may differ slightly from the photo due to lighting and screen settings. Please consider this before purchase.