Frequently Asked Questions

• Q: What materials are the birthday decorations made from? A: The birthday decorations are primarily made from paper and foil. The balloons are crafted from high-quality Thai latex for durability.
• Q: What is the size of the HAPPY BIRTHDAY banner? A: The HAPPY BIRTHDAY banner measures five point nine inches by four point seven inches. It consists of thirteen pieces in total.
• Q: How long is the star-shaped garland? A: The star-shaped garland is three meters or approximately nine point eight five feet long. It includes twenty-five flags in navy blue, black, and silver.
• Q: How do I assemble the paper pompoms? A: To assemble the paper pompoms, follow the included instructions. They are shipped flat and need to be fluffed out and hung up.
• Q: Are the balloons safe for children? A: Yes, the balloons are made from high-quality Thai latex and are safe for children. However, adult supervision is recommended during use.
• Q: Can the balloons be inflated with helium? A: Yes, the balloons can be inflated with either air or helium. Ensure to avoid direct sunlight and heat to maintain their floating time.
• Q: How should I store the decorations after the party? A: Store the decorations in a cool, dry place away from direct sunlight. Keep the balloons deflated to extend their lifespan.
• Q: What is the best way to clean these decorations? A: For cleaning, gently wipe the decorations with a damp cloth. Avoid using harsh chemicals that may damage the materials.
• Q: What is the weight of each balloon? A: Each balloon weighs two point two grams. This lightweight design allows for easy decoration and setup.
• Q: Is this decoration set suitable for adult parties? A: Yes, the decoration set is suitable for both adult and children's parties. The navy blue, black, and silver colors appeal to a broad audience.
• Q: How many balloons are included in the set? A: The set includes a total of twenty-eight balloons. This comprises fourteen navy blue balloons, eight silver confetti balloons, and six silver balloons.
• Q: What occasions can these decorations be used for? A: These decorations are perfect for various occasions, including birthdays, fiestas, carnivals, pool parties, beach events, and New Year's celebrations.
• Q: What if I receive damaged decorations? A: If you receive damaged decorations, please contact customer service for assistance. They will help with returns or replacements.
• Q: Are there any hazardous materials in the decorations? A: No, there are no hazardous materials in the decorations. They are made from safe, non-toxic materials suitable for all ages.
• Q: How long do the balloons float when filled with helium? A: When filled with helium, the balloons can float for several hours, depending on environmental conditions. Avoid heat to maximize floating time.
• Q: Is there a warranty for the decoration set? A: There is no specific warranty for the decoration set; however, customer satisfaction is prioritized, and support is available for issues.