Frequently Asked Questions

• Q: What materials are used in the ZERODECO birthday decorations? A: The ZERODECO birthday decorations are made from high-quality paper and foil materials. This ensures durability and a visually appealing finish.
• Q: How large is the happy birthday banner? A: The happy birthday banner measures five point nine inches by four point seven inches. It comes in a stylish navy blue and rose gold color scheme.
• Q: What is the length of the star-shaped garland? A: The star-shaped garland is three meters or nine point eight five feet long. It features twenty-five flags in navy blue and rose gold.
• Q: How many balloons are included in the package? A: The package includes a total of thirty-eight balloons. This includes fourteen rose gold balloons, eight rose gold confetti balloons, and six navy blue balloons.
• Q: What sizes are the paper pompoms? A: The paper pompoms are all ten inches in size. There are three each of navy blue, rose gold, and milky white.
• Q: How do I assemble the tissue paper pompoms? A: To assemble the tissue paper pompoms, simply follow the easy-to-follow instructions included. They arrive flat and need to be fluffed out and hung.
• Q: Can I use the balloons with helium? A: Yes, the balloons can be inflated with either air or helium. They are made from high-quality Thai latex, making them safe for children.
• Q: Are the decorations suitable for outdoor use? A: No, it is advised to avoid direct sunlight and heat for these decorations. This helps maintain their floating time and overall quality.
• Q: How do I store the birthday decorations after use? A: Store the decorations in a cool, dry place. Keep them away from direct sunlight and moisture to maintain their quality for future use.
• Q: Is the decoration set suitable for all ages? A: Yes, the ZERODECO decoration set is suitable for all ages. It is ideal for birthday celebrations for boys, girls, men, and women.
• Q: What should I do if a balloon arrives damaged? A: If a balloon arrives damaged, please contact customer support immediately. They will assist you with replacements or refunds.
• Q: How many hanging swirls are included in the package? A: The package includes five hanging swirls. These swirls add a fun touch to your birthday party decor.
• Q: What color combination do the decorations feature? A: The decorations feature a combination of navy blue, rose gold, and milky white. This color scheme adds elegance to any birthday celebration.
• Q: Are the decorations reusable? A: While some components can be reused, it is recommended to store them properly to maintain their condition for future events.
• Q: What is the total weight of the balloons in the package? A: Each balloon weighs two point two grams. The total weight will vary based on the quantity of balloons included.