Frequently Asked Questions

• Q: What materials are used in the ZERODECO birthday decorations? A: The ZERODECO birthday decorations are made from latex, paper, card, and foil. These materials ensure high-quality and vibrant decorations for your celebration.
• Q: What are the dimensions of the HAPPY BIRTHDAY banner? A: The HAPPY BIRTHDAY banner measures five point nine inches by four point seven inches. This size makes it easy to display at various party venues.
• Q: How long is the star-shaped garland included in the decorations? A: The star-shaped garland is three meters long, or approximately nine point eight five feet. This length provides ample coverage for your party space.
• Q: How do I assemble the paper pom poms? A: To assemble the paper pom poms, unpack them and follow the included instructions to fluff them out. They are shipped flat and can be easily hung after assembly.
• Q: What is the recommended age for using these birthday decorations? A: These decorations are suitable for all ages, including children and adults. They are designed to be safe and fun for birthday celebrations.
• Q: Can the balloons be inflated with helium? A: Yes, the balloons can be inflated with either air or helium. This versatility allows for different display options at your party.
• Q: How should I store the decorations when not in use? A: Store the decorations in a cool, dry place away from direct sunlight. This will help preserve their quality and prevent any damage.
• Q: Are the balloons safe for children? A: Yes, the balloons are made from high-quality Thai latex and are safe for use by children. However, adult supervision is recommended during use.
• Q: How do I clean the decorations after use? A: The decorations should be gently wiped with a damp cloth if needed. Avoid using harsh chemicals that could damage the materials.
• Q: What if my balloons arrive damaged? A: If your balloons arrive damaged, please contact customer service for assistance. They can help with replacements or refunds as per the return policy.
• Q: Are there any specific care instructions for the foil balloons? A: Foil balloons should be kept away from sharp objects and should not be exposed to extreme temperatures. This will ensure they last longer.
• Q: How do these decorations compare to others in the market? A: These decorations feature a classic navy blue and gold color scheme, making them versatile for various occasions. They are well-reviewed for quality and design.
• Q: Are these decorations suitable for outdoor use? A: Yes, these decorations can be used outdoors, but avoid exposing them to strong winds or rain to prevent damage.
• Q: How many balloons are included in the package? A: The package includes a total of twenty-nine balloons, consisting of fifteen navy blue, eight gold confetti, and six gold balloons.
• Q: Can I reuse the paper pom poms for future events? A: Yes, the paper pom poms can be reused if stored properly. Follow the storage guidelines to maintain their shape for future use.
• Q: What is the weight of each balloon included in the package? A: Each balloon weighs two point two grams. This lightweight design makes them easy to handle and display.